Frequently Asked Questions

Below are some of the more common questions we get asked regarding the script. If you can't find your answer below, feel free to email us via the contact us page and we'll get back to your as soon as possible.


What is Amazon S3?

S3 stands for Simple Storage Service, it's a low cost online storage service provided by Amazon. Amazon uses the same system to manage their own global e-commerce network so it's highly resilient and scalable.

How does storage on S3 cost me?

Very little in comparison to using your own hardware. S3 charges for 1) the storage of your data, 2) the transfer in/out of your data. For example, to store 100GB of data, using 200GB transfer in and 10GB transfer out, you'd pay $11.61 USD per month. More details here.

How do I install the script?

See the instructions on our installation page for more information.

Can you install the script for me?

Yes, we offer free installation on any purchase. Note: You must request the installation within 30 days of purchase. Unlimited licenses are limited to 8 server installs within this period.

I have more than 1 server, do you have any deals or multiple server licenses?

Yes, as well our single license version, we offer an unlimited license. This permits the script to be used on all servers you or your company own.

What are the requirements for the script?

WHM, Linux Operating System, root server access & an Amazon S3 account.

How often does the script backup?

The S3 backup period is based on whatever your WHM backup period is. If you've set your WHM backups to run every other day then the S3 backup will run every other day.

Can I manually trigger the S3 backup?

Yes, when logged into the command line as root execute the following:


Add --showlog after to show the transfer output: --showlog

Is there any way to make it work with the new backup system? Or do i have to enable legacy backups?

Yes it will still work with the new backup system. You'll need to make sure that "Retain backups in the default backup directory." is checked so our plugin can see the files when it runs.